Imerja Ltd, Paragon Business Park, Chorley New Road, Bolton

INNOVATION as well as dedication to core business values are justifiably spearheading the continued development of Imerja Ltd as a centre of excellence in the region.

The Bolton firm is a specialist IT service provider, working with customers in both public and private sectors to help protect information, effect change and make cost savings.

Operating on a national scale from three UK locations, Imerja’s head office at the Paragon Business Park in Chorley New Road has underdone significant investment and development.

Imerja, with 35 staff, was founded in 2004 by a team of experienced IT professionals with a shared set of objectives and values. These centred on providing customers with high- calibre, cost-effective services, based on best-of-breed technologies and solutions, with a commitment to delivering excellence and innovation.

Reflecting this ethos, the business has developed new products and services. This includes a secure complex hosting environment designed to integrate with customers’ own IT strategies. The company has also expanded its team of dedicated engineers within both of its 24x7 operations centres, delivering round-the-clock support and managed services throughout the UK.

Imerja’s expertise has created a monitoring and management solution called ServiceAlert. This is based on open-source architecture and has been developed on the initiative of senior employees and is refined and improved by the team to deliver better services to end customers.

In December, Imerja launched the provision of fixed and mobile telephony services.

Ian Jackson, MD, said: “The fact Imerja has consistently met or exceeded its own business goals and objectives year on year, is testament to the innovative nature and close engagement of all employees in understanding and supporting our business values, aims and objectives.”